Terms of Service
The plain-language rules for using VanIsleNet.
What VanIsleNet is
VanIsleNet is a directory of Vancouver Island businesses and events, operated by Design Menu. Listing information comes from businesses themselves and from publicly available sources, such as a business’s own website. We work to keep it accurate, but we can't guarantee it — always confirm details like hours and prices with the business directly.
By using the site, or by submitting a business, a claim, an event or a payment, you agree to these terms and to our Privacy Policy.
Listings and claims
Free listings are published at our discretion, and we may edit or remove any listing to keep the directory accurate and useful. If you'd rather your business not be listed, contact us and we'll remove it, no questions asked.
Claiming a listing requires that you're an authorized representative of that business — we verify every claim before approving it. Once approved, you manage your own listing: keeping its details current is up to you.
Owner accounts
Your sign-in is your email address. You're responsible for keeping your password private and for what's posted from your account. If you think someone else has access, reset your password and let us know.
Content you submit
When you add a description, photos, a logo or event details, you confirm that the information is accurate and that you own it or have permission to use it. You keep ownership; you give us permission to display it on VanIsleNet and to use it to promote your listing or event on the site and in our newsletter. We may edit submissions for length, clarity or accuracy, and remove anything that breaks these terms.
Paid upgrades, category exclusivity and sponsorships
Standard and Featured listing upgrades, category exclusivity (“Own your category”) and sponsor spots are subscriptions billed through PayPal by Design Menu, VanIsleNet's parent company — that's the name that appears on your statement. Monthly plans renew each month and yearly plans each year until you cancel. A price you subscribe at stays the same for as long as that subscription stays active.
You can cancel anytime from your PayPal account; cancellation stops future billing, and your upgrade, exclusivity or sponsor spot stays active until the end of the paid period. Billing questions or refund requests: contact us — we're reasonable people.
Event submissions
Anyone may submit an Island event for free. Submissions are reviewed before publishing, and we may decline or remove any event, particularly anything inaccurate, misleading, or unlawful.
Acceptable use
Don't submit false information, impersonate a business, scrape the directory wholesale, or use the site for anything unlawful. We may refuse service or remove content that breaks these rules.
Liability
The directory is provided "as is." VanIsleNet and Design Menu aren't responsible for the products, services, or conduct of businesses listed here — your dealings with a listed business are between you and them.
Changes and contact
We may update these terms as the site evolves; the date below reflects the latest revision. Questions: contact us.
Last updated October 2026. These terms are governed by the laws of British Columbia, Canada.